Privacy Policy

This draft explains how MyHomeServicePoint handles information submitted through this website. It should be reviewed by qualified counsel before public launch.

Information we collect

When you submit a project request, we collect the selected service, ZIP code, name, email address, phone number, project notes, consent version and time, and technical information used for abuse prevention. Administrative login and mail-delivery events are also recorded.

How we use information

We use request information to record, review, and respond to an exterior home project inquiry; notify the administrator; maintain operations and security; prevent spam and abuse; and comply with applicable obligations.

Independent service providers

MyHomeServicePoint or an independent service provider may contact you about the request. We do not provide a public provider portal or automated provider-routing interface in this version. Before any broader sharing or routing practice is introduced, this policy and the consent experience should be updated and reviewed.

Communications

Submitting the form authorizes contact about the request as described beside the submit button. We do not send an automatic homeowner acknowledgement. You may ask not to receive further contact using the email below.

Storage and security

Requests are stored in an access-controlled SQLite database outside the public document root. We use administrative authentication, CSRF protection, server-side validation, hashed IP data for throttling, and encryption for stored SMTP credentials. No system can promise absolute security.

Retention and choices

Request records may be retained for operational, security, legal, and reporting needs, then deleted or anonymized according to a business retention schedule that should be finalized before launch. You may ask about your information or request deletion, subject to applicable exceptions.

Contact

Email support@myhomeservicespoint.com, call +1 (803) 927-4879, or write to 1475 N Broadway Ste 270, Walnut Creek, CA 94596.